Panasonic Phone System: Service & Relocations

All telephone technicians employed at ICOM have been trained by engineers at Australia's PABX market leader: Panasonic Australia.  As our supplier is based in Australia, product support is readily available and is as easy as one phone call away.

Our services include:

  • PABX office relocations
  • New office data & electrical cabling
  • Additional data & electrical cabling to existing office setup
  • PABX programming to company specifications
  • Minor fault rectifications
  • Adds, moves and changes
  • Staff user PABX & voicemail training
  • Phone system auditing & data collection
  • Free site inspections for relocations, new data &/or electrical cabling, for quoting purposes

To book one of our technicians, send an email to: service@icomsolutions.com.au or contact our office on 02 9584 4400.

Telstra Dealers: New Connections, Relocations or Modifications

Our service & administrative staff are trained to assist you with connections or modifications to your Telstra landline voice & fax services as well as enquiries about Telstra Broadband & Internet services. To enquire about ICOM assistance with Telstra, send an email to: service@icomsolutions.com.au or call our office on 02 9584 4400.

Panasonic Phone System: Maintenance & PABX Systems Care

We offer 2 types of maintenance packages: Panasonic Premium PABX Maintenance or Labour Only PABX Systems Care.  The advantages are:

 Premium PABX Maintenance (recommended for newer Panasonic systems)

  1. All Panasonic parts & labour covered
  2. Maximum 2hr response time for complete system failure (Sydney CBD & Metro areas)
  3. Maximum 8hr response time for minor faults
  4. Unlimited remote programming changes (system must be compatible)
  5. Free 1hr staff re-training session per annum
  6. Free annual PABX system health check
  7. Discounts on new equipment purchases & other ICOM services

Labour Only PABX Systems Care (recommended for older Panasonic systems)

  1. Labour associated with faulty Panasonic parts
  2. Same response times as Premium PABX Maintenance
  3. Unlimited remote programming changes (system must be compatible)
  4. Free 1hr staff re-training session per annum
  5. Free annual PABX system health check

Terms & Conditions apply.  For further information, please send an email with your inquiry to: service@icomsolutions.com.au or contact our office on 02 9584 4400.

Phone System Service: Other Brands

ICOM technicians are also trained to install, service & relocate the following phone systems:

  • LG Aria
  • Samsung
  • Hybrex
  • NEC
  • Aristel

To enquire about service of other brand systems, send an email to service@icomsolutions.com.au or contact our office on 02 9584 4400.